Monday, 6 February 2017

FIRST BANK: Customer queries N50 stamp duty, failed money transfer.

First Bank of Nigeria Limited Hello Oyetunde Oyeleke, please send us a private message of your account number to enable us view and advise. Engr Akogwu Godwin M I don’t really know what this First Bank Facebook page is meant for because I laid a complaint here and up till now no response from anybody unlike other companies where once you complain they will pay attention to you. First Bank of Nigeria Limited Hello Engr Akogwu Godwin M, Kindly relay your complain again please. We are here to serve you. Engr Akogwu Godwin M I said that on 27th of last month month I reached my phone through my mobile app. The money was deducted from my account but the credit was not credited. Your Acct 310XXXX424 Has Been Debited with NGN500.00 On 27-JAN-2017 11:48:55 By AIRTIME/10942510999740/08062220474/MTNCR That was the message I received and it has not been credited back. I have called MTN they said that it is from my bank. First Bank of Nigeria Limited Hello Engr Akogwu Godwin M, thank you for your response. We will look into the matter. Farida Ibrahim I transferred money from my account to someone’s account. The money was deducted from my account and he did not receive it for about 2 months now and it is not a small amount. Please First Bank, what’s the problem. Every time I go to your branch, it is the same story. First Bank of Nigeria Limited Hello Farida Ibrahim, We are here to help! Kindly send us your account number, amount, date, beneficiary’s account number and bank through private message to enable us advise appropriately. We sincerely apologize for any inconvenience caused. Thank you for banking with us Esiso Fredrick Mefenaye I used the mobile app to purchase MTN airtime on the 1st of February at about 9pm. I was debited N930 but my mobile number was not credited with the airtime. Secondly, I was charged transfer charge of N105 on 2nd of February at about 11am and the transfer was not successful due to insufficient funds. Kindly attend to these issues and ensure appropriate reversal of N1035 is made to my account as soon as possible. First Bank of Nigeria Limited Read m

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